This is a sample shop. It illustrates a retail shopping assignment
and evaluation questionnaire. Each time you go on a Mystery Shop,
you will use a form designed by the store or business establishment.
Retail Assignment
Department store needs a Mystery Shopper sometimes to evaluate
the Ladies Department. Your fee will be $25.00 for the trip
and merchandise valued up to $25.00.
Questionnaire
Was store clean and neat?
Yes
No
Were you greeted within a short time of arrival?
Yes
No
Were you greeted in a friendly manner?
Yes
No
Were employees dressed professional?
Yes
No
Did they offer to assist you with problems?
Yes
No
Were they courteous?
Yes
No
Did they know their products well?
Yes
No
Were the dressing rooms clean?
Yes
No
Did they thank you for shopping?
Yes
No
How do you rate this establishment?
Based on your experience, would you shop at this location
again in the future?
Yes
No
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